Frequently asked questions

If you can't find the answer to your question below, please feel free to reach out!

    Dottie Dolittle Location & Store Hours

    Come visit us!

    3680 Sacramento Street

    San Francisco, CA 94118

    Store Hours:

    Monday–Saturday: 10:00 AM – 6:00 PM

    Sunday: 12:00 PM – 5:00 PM

    Do you offer shipping?

    Yes! We ship all merchandise within the continental United States via UPS and USPS. Shipping rates are calculated at checkout based on location and weight, and express delivery options are available.

    For orders to Hawaii or outside the U.S., please call us at 1-415-563-3244 and we’ll be happy to assist with alternate shipping options.

    Please note: return shipping costs are the responsibility of the buyer.

    What is your return policy?

    We offer store credit only for returns within 10 days of purchase.

    Items must be unused, in original condition, with tags attached (clothing) or original packaging (non-clothing).

    Shipping costs are the responsibility of the buyer.

    Final sale items include: gift certificates, sale items, monogrammed/personalized pieces, and special orders.

    How can I contact Dottie Doolittle?

    You can reach us anytime at info@dottiedoolittle.com

    Toll Free: 1-800-372-2062

    Store: 1-415-563-3244