Shipping and Returns

FREE GROUND SHIPPING ON ALL ORDERS!*
*Toys excluded.

Return Policy
Returns must be shipped to Dottie Doolittle within 14 days of the original purchase with a copy of the original receipt. Returned items must be in new condition with the tags attached for clothes or in the original packaging for non-clothing items. Gift Certificates are non-refundable. Purchase price will be refunded through store credit and exchange ONLY if original receipt is not provided. Shipping charges are the responsibility of the buyer. We do not make adjustments, exchanges, or returns on sale, monogrammed, personalized, or special order merchandise.

Please mail returns to:
Dottie Doolittle
3680 Sacramento Street
San Francisco, CA 94118


Shipping Options
We ship all of our merchandise within the continental United States via UPS. If shipping outside the United States, please call our store at 1-800-372-2062 and we will assist you with alternate arrangements. Gift certificates purchased on the internet are shipped via first class mail with no shipping charge. Shipping costs for all other merchandise will be calculated at the point of check out based on UPS shipping location and weight criteria. You will also have the option to expedite your delivery by choosing one of the express delivery services available through UPS.